SYNAXIS understands employer mobility needs, the competitive benefits environment and supplier capabilities and limitations. SYNAXIS’ expertise is based on extensive industry experience with employee relocation policy development, corporate and federal relocation program management, and direct management experience with relocation management, real estate and household goods shipment/storage companies.

Recent projects completed for clients include:

Policy Development

  • Updating domestic and international relocation policies for major global pharmaceutical company

Client Benefit: Market competitive, cost-effective mobility benefits for transferees

Sales and Marketing

  • Sales and marketing services, establishing service partnerships with employers and relocation management companies for household goods shipment/storage company

Client Benefit: 14 new client contracts signed in one year

  • Proposal development and successful GSA Schedule contract award for relocation management company

Client Benefit: Market entry and capability to compete for federal relocation contracts

  • Creation of sales proposal language, boilerplate proposal format, and RFP response library for relocation management company

Client Benefit : Enables quick development of customized proposals and RFP responses

Risk Management

  • Risk management and mitigation strategies for fixed fee contracts for relocation management company

Client Benefit: Strategies and processes established to minimize risk of loss, maximize profit opportunity


  • Policy consultation training for service company sales team

Client Benefit: Enhanced consultative selling skills for team and value for client relationships

Inventory Management

  • Inventory marketing, resale strategy and process management oversight for relocation service company

Client Benefit: Early identification of problem properties, pro-active marketing strategies implemented from Day 1, faster sales, reduced inventory age, lower home sale program costs


Deborah Ann Conlan, SCRP, GMS
Principal, SYNAXIS

Ms. Conlan has been active in the U.S. domestic and international employee mobility arenas for many years. Her expertise ranges from global human resource policy development and logistical issues to best practice program management.

Ms. Conlan is a founding Principal of SYNAXIS, an independent management consulting firm providing services for corporate and federal employers as well as service suppliers. For 12 years SYNAXIS has provided guidance in evaluation, selection and development of business partnerships and organizational capability related to employee mobility, and expertise in federal relocation market entry and successful associated program management.

Debb spent 20 years with PHH (now Cartus) serving as Vice President, International Services, responsible for the development and delivery of their international assignment service programs. While at PHH, she earned their Exemplar Award for Excellence.

Debb holds the Senior Certified Relocation Professional (SCRP) and Global Mobility Specialist (GMS) designations awarded by Worldwide ERC. She is the recipient of ERCís Meritorious and Distinguished Service awards. Additionally, she has been honored with Mobility Magazine's Editorial Achievement Award, and has been recognized by Worldwide ERC with three President's Awards for her contributions to the development of international symposium conferences and distinguished service in promoting and implementing the principles of the Worldwide ERC association.

Ms. Conlan is a faculty member of the highly successful Global Mobility Specialist program, was a contributing author to Worldwide ERC's Guide for Managing the Mobile Workforce and acted as the Chairman of Worldwide ERCís International Initiatives Advisory Council. In addition she has served as a member of Worldwide ERCís Industry Advisory Council, 2005ís Global Workforce Symposium Planning Committee and is a retired a member of Worldwide ERCís Board of Directors. Debb is currently a member of Worldwide ERCís Global Advisory Council.

She is a frequent speaker at conferences throughout North America and has published numerous articles on the subject of corporate human resource issues related to mobility. Ms. Conlan has been quoted in publications such as Fortune, The New York Times and The Wall Street Journal.

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